As a technology-driven accounting firm that provides financial and tax services, we have seen our clients encountered the following barriers often:
- difficulties to use QuickBooks Online for bookkeeping
- unable to effectively email us or upload to us your documents
- unable to use our fillable PDF forms
- unable to use the software we recommended
When this happens, we will provide remote technical support for free within our capabilities.
The way to make it happen is to install TeamViewer on your computer. Please refer to the following video tutorial to have TeamViewer installed on your Windows or Mac computer. Call us at 416-890-1596 after the installation is complete.
Once the remote support session is completed, please click on create new random password (see the video tutorial for details) so that the password we have used will be expired. Such way your privacy is well protected.